Planning Heuristics

Use planning to:

  • Coordinate decisions that cannot be adequately coordinated another way
  • Level and optimize resources
  • Generate shared situational awareness and expectations
  • Communicate thinking of executives and planners
  • Form mental and physical models for how to execute the project
  • Develop and support intuition; the learning benefits of performing planning can be more valuable than the resulting plan
  • Create opportunities to act with initiative
  • Identify actions that could advance strategic goals
  • Reconcile schedule-driven resources planning with the event-driven operational needs
  • Think through multiple different time horizons
  • Deciding what important, what is not, and where the boundaries lie is fundamental to effective planning

Determine how much planning to do

  • Use more prescriptive planning when teams are inexperienced
  • Use more goal-oriented planning with experienced teams
  • Decrease detail and extend planning horizon at higher levels
  • Increase detail and integration when certainty is high
  • Simplicity is better when there are many alternatives and possibilities
  • Plans can be more complex when alternatives and possibilities are few
  • Increase modularity and decentralization when uncertainty is high and coordination is difficult
  • View planning as evolving continuously and iteratively as time and circumstances allow; plan, replan, and plan again
  • A reasonable plan executed quickly and aggressively is better than an optimal plan executed too late
  • Use defined budgets and timelines to limit plan complexity

Plan for risk

  • Identify the probability and impact of risks occurring
  • Bias towards optimism and exploration to accelerate learning
  • Risk = threat x venerability, Opportunity = option x capability
  • Without data, scenario development (and subsequent risk identification) depends on opinion and analogy
  • Risk analysis means little without adequate scenario development
  • Broaden the range of possibilities; “things that never happened before, happen all the time”
  • Lengthen time frames; near term risks can represent long term opportunities
  • Maintain multiple paths and options until empirical data can be used to narrow the focus
  • Communicate in terms of frequencies rather than single-event probabilities
  • Address risks on both absolute and relative levels
  • Sometimes a good plan seeks to avoid bad outcomes rather than achieve optimal outcomes
  • Prioritize creating options over a single “perfect” plan
  • Increase caution, delay, and search for alternatives when environmental damage is possible
  • Mitigate high probability, low impact risks
  • Transfer low probability, high impact risks to another party
  • Avoid and reduce high probability, high impact risks
  • Limit the downside when taking risks
  • De-risk assumptions that are necessary for success first
  • Assess the gap between targets and what can reasonably be delivered
  • Be pessimistic during risk assessment, optimistic during execution
  • Increase resilience with slack and margin allocations
  • Closely link planners and executors
  • Identify who will be impacted if risks occur
  • Resist quick convergence on a solution with high uncertainty or long lead times

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