Planning Heuristics
Use planning to:
- Coordinate decisions that cannot be adequately coordinated another way
- Level and optimize resources
- Generate shared situational awareness and expectations
- Communicate thinking of executives and planners
- Form mental and physical models for how to execute the project
- Develop and support intuition; the learning benefits of performing planning can be more valuable than the resulting plan
- Create opportunities to act with initiative
- Identify actions that could advance strategic goals
- Reconcile schedule-driven resources planning with the event-driven operational needs
- Think through multiple different time horizons
- Deciding what important, what is not, and where the boundaries lie is fundamental to effective planning
Determine how much planning to do
- Use more prescriptive planning when teams are inexperienced
- Use more goal-oriented planning with experienced teams
- Decrease detail and extend planning horizon at higher levels
- Increase detail and integration when certainty is high
- Simplicity is better when there are many alternatives and possibilities
- Plans can be more complex when alternatives and possibilities are few
- Increase modularity and decentralization when uncertainty is high and coordination is difficult
- View planning as evolving continuously and iteratively as time and circumstances allow; plan, replan, and plan again
- A reasonable plan executed quickly and aggressively is better than an optimal plan executed too late
- Use defined budgets and timelines to limit plan complexity
Plan for risk
- Identify the probability and impact of risks occurring
- Bias towards optimism and exploration to accelerate learning
- Risk = threat x venerability, Opportunity = option x capability
- Without data, scenario development (and subsequent risk identification) depends on opinion and analogy
- Risk analysis means little without adequate scenario development
- Broaden the range of possibilities; “things that never happened before, happen all the time”
- Lengthen time frames; near term risks can represent long term opportunities
- Maintain multiple paths and options until empirical data can be used to narrow the focus
- Communicate in terms of frequencies rather than single-event probabilities
- Address risks on both absolute and relative levels
- Sometimes a good plan seeks to avoid bad outcomes rather than achieve optimal outcomes
- Prioritize creating options over a single “perfect” plan
- Increase caution, delay, and search for alternatives when environmental damage is possible
- Mitigate high probability, low impact risks
- Transfer low probability, high impact risks to another party
- Avoid and reduce high probability, high impact risks
- Limit the downside when taking risks
- De-risk assumptions that are necessary for success first
- Assess the gap between targets and what can reasonably be delivered
- Be pessimistic during risk assessment, optimistic during execution
- Increase resilience with slack and margin allocations
- Closely link planners and executors
- Identify who will be impacted if risks occur
- Resist quick convergence on a solution with high uncertainty or long lead times
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